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Exchange, Return and Refund Policy

The customer has up to 7 days to return and request a refund. 

In the case of physical products, the customer may request the exchange of purchased products within 15 days after receiving them and may return them within 5 days of delivery, provided that the product is tagged, unused, and in state, containing all parts.

Please contact us to arrange the exchange and return.

Refund: The refund request will be forwarded (due to the return of the product) within 10 days on the credit card or current account of the same holder. The amount will be made available in accordance with the policies and rules of the customer's credit card company or bank.

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